F.A.Q.



How long will it take for my items to arrive?
Most retail orders will ship 3-5 days after you place your order, if the items are in stock.  To the Trade accounts should contact us to set up shipping dates. 

Eitiher way we ship UPS ground.  We’ll notify you by email when the order leaves our warehouse, and we’ll supply you with a UPS tracking number.  If an item is on backorder, we will notify you immediately by email.  If, by chance, your item is large enough to be shipped by freight liner, we will contact you to discuss the details.


Can I talk to a real person?
Yes, you can.  Isn't that thrilling?  We would love to talk to you, and we are in the office from 9am-5pm EST, Monday thru Friday.

Our toll free number is 1-866-478-7297.


Can I order color swatches?
Sure thing.  They're not so fancy.  We might just paint the colors on a piece of cardboard, but it will do the trick.


Can I place a custom order?
Absolutely.  We will do everything we can to help you with that.  Custom color is easy... just send us a Benjamin Moore # or a color swatch we can match. The custom charge depends on the size of the item.

Give us a call -- we’ll be happy to discuss it with you.


Will I be charged sales tax on my order?
Only if your order ships to a Tennessee address, in which case Tennessee state sales tax will apply.